EnergySavvy is looking for a Client Engagement Manager to lead and support strategic services engagements for our clients as part of our Customer Experience Transformation practice. EnergySavvy’s customer base faces a wide range of operational, organizational and regulatory challenges and this role will be responsible for clarifying challenges, defining solutions and leading the successful execution of those solutions on behalf of our customers.
Our software helps homeowners and business owners increase their energy efficiency, addressing a major source of energy waste in this country. EnergySavvy is making a positive impact on the world and we’re looking to add to an amazing team.
Our client engagement team’s background includes industry expertise technical project management and software implementation consulting. We hire proven rock stars in these fields, but we also make bets on promising up-and-comers that have shown massive success in other fields.
At EnergySavvy, you will be the go-to resource for customers and internal stakeholders on how our software works and what it can do. You will work primarily with new customers to gather business requirements, manage their software implementation and serve as technical project manager for their implementation. This position can be based in Cambridge or Seattle.
As a Client Engagement Manager, you will:
EnergySavvy is a cloud software company that helps utilities transform their customer experience and operations. EnergySavvy provides personalized customer insights, breakthrough customer engagement, and automated program delivery with the industry's only platform purpose-built to enhance the customer experience and increase operational efficiency. Nearly 40 utilities and state programs rely on EnergySavvy to enable customer experience transformation in the modern, digital customer era.
We believe in diversity, not merely because it’s a mechanism for happier, more productive teams, but because we believe we have an obligation to work against structural discrimination. As such, we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.